Tag Archives: coaching

Sales Scripts By Eric Lofholm

sales_scriptsSales Scripts are one of the most powerful ways to persuade and influence your prospects. Sales scripts can help transform you into a Master of Persuasion and Influence, only if you know the secrets.

Secret 1: Baseline Script
You must be able to answer these three questions to begin unlocking the true potential of your script:
* What is a baseline sales script?
* What is your baseline script?
* What did your script look like and sound like when you first used it?

What is your baseline sales script?

A baseline script is a script you are using right now in your selling. The baseline sales script is a starting point from which you develop your main script. If you have not recorded your script and written it down word-for-word, you can’t improve the script. It’s that simple. Set a goal, right now, to record your script.

Sales pros consistently close sale after sale. Why? Sales pros have consistently improved their script over time, but every sales pros started with a written baseline sales script.

Sales scripts are living documents. You are always looking for ways to field-test your script to make it better. Every time you make changes to your written script, write the date down, which gives you time-series data to work with. Sales pros are always looking for ways to improve their scripts and you should too.

Secret 2: Scripting Syntax
Don’t let the term “scripting syntax” scare you. Scripting has its own language. “Scripting syntax” refers to the various component parts of the script and the rules governing script construction.
1. Identify the various component parts of the script.
2. Learn how these scripting pieces are used.
3. Now you can craft a Master Script of persuasion and influence.

What are the various component parts of scripts?
Many of you are familiar with “Objections.”  Objections are a normal component of a sales script. Here are just a few of the various component parts of sales scripts:

* Four (4) types of stories,
* Five (5) different types of benefits,
* Buyer Fingerprint,
* Nine (9) components of the Close (I’ll cover this in Script Secret #6)
* Outcomes and Chunks,
* Contrast,
* Testimonials,
* Probing Questions and Probing Statements.

The above list is not exhaustive, and there are many more script components to cover than we have space for.

Understanding the different types of scripting forms and how they are used makes the difference between an average script and a Master Script for persuasion and influence.

Eric’s Training link

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Charla Anderson Talks About Choosing JOY – ZLV Episode 18

Charla Anderson Talks About Choosing JOY – ZLV Episode 18

CharlaA in Black & White suit Banner PhotoToday I get the opportunity to share some time with Charla Anderson.  Join us today as you hear from one of the most Up-Beat Motivated people I have the pleasure of knowing.  Discover what “Charla” really means in Spanish and in Greek. We discuss not only personal development but also professional development. I love how Charla describes the 2 types of people in the service industry; either Servant or Enforcer, which one are you? Listen  now to explore how you can embrace your “Sweet Spot” in life. See how Charla is committed to living a life of “Intentional Significance”

Charla is an accomplished Radio Host of the Charla A. Show on  the Radio Star Worldwide network. She is NOT afraid to say YES when an intriguing opportunity presents itself. In fact she is part of the first 95 people who are proud to call themselves Ziglar Legacy Certified Trainers.  Reach out to Charla and find out how she can help you with her coaching programs at CharlaA.com

>>>>>>>>> CLICK HERE TO LISTEN TO CHARLA <<<<<<<<<<<<<

HANDLING DISAPPOINTMENTS By Zig Ziglar

HANDLING DISAPPOINTMENTS

Zig Ziglar - Character
Character

Question: How would you feel if you lost an Olympic Gold Medal by two-thousandths of a second?  You probably wonder, “How could they measure that closely?”  Mathematically speaking, the distance you can swim in two-thousandths of a second is about the thickness of a coat of paint or about one-tenth of the time of a typical eye blink.  To have worked years and years and to have been so close to the ultimate prize and yet miss it by that length of time in a four hundred meter individual medley, must have been a difficult pill to swallow.

That very thing happened to American swimmer Tim McKee.  The event took place in the 1972 Olympics in Munich when Olympic swimming timing had just “converted from stopwatches to the use of electronic touchpads.”  At that time stopwatches were “still sliced no finer than a hundredth of a second,” but the just-installed electronic touchpads could measure the distance to the thousandths of a second.  McKee had tied for first place with Gunnar Larsson of Sweden to the hundredth of a second, according to the stopwatch, but lost by two thousandths of a second, according to the electronic touchpad.

To make the matter even worse, at the meet in Los Angeles in 1984, gold medals were awarded to both swimmers who had tied to the hundredth of a second.  I’m certain the disappointment was intense for Tim McKee, but in life we have many disappointments.  Those who go on to greater things dwell on the disappointments briefly and then move on.  Tim realized that his entire life was still in front of him and whether he won or lost the gold medal he would always have his innate ability, drive, character, determination, love, commitment, responsibility, and all of the other things that help make him successful in life.  He was later inducted into the University of Florida Athletic Hall of Fame and the International Swimming Hall of Fame.

I hope you decide to make your disappointments a springboard on your journey to the top.  SEE YOU AT THE TOP!

Zig Ziglar is known as America’s Motivator.  He authored 33 books and produced numerous training programs.  He will be remembered as a man who lived out his faith daily.

Find a Need and Fill It by Zig Ziglar

Find a Need and Fill It

Zig Ziglar - Sales
When I was in the seventh grade I was on the boxing team and later I boxed while in the Navy.  I don’t want to sound boastful, but it’s a matter of record that the worst I ever finished was second.  I finally quit boxing because of my hands—the referee kept stepping on them!  As a boxer, the coach would always instruct us in the early part of the fight to feel our opponent out, probe and discover his weakness, and then exploit that weakness.  The same basic procedure is followed in all athletic endeavors.

In the world of selling and business, a similar approach is taken but for a very different reason.  In sales, we explore by asking questions to find out where our prospect (“opponent”)  is weak, that is,  needs help of some kind.  Only then are we in position to offer our goods and services designed to “strengthen their weakness.”  To be successful, any business must provide goods or services that meet the weakness—that is, need—of the potential customers.

The oldest success advice going is, “Find a need and fill it.”  It is more true today than ever.  Not only must we find the need and fill it, but we must find more needs and fill them better.  That’s one of the prime reasons more and more businesses are maximizing their people.  Each one is crucial, from the lowest-paid member of the staff to the Chief Executive Officer.  Businesses must encourage all their employees to find the needs of their customers, whether internal or external, and fill them.  Each employee must have an attitude of responsibility for the company, its goods and services.  This enhances the company’s competitive edge, increases sales, and ensures employment for employees.

The rule today is keep your eyes open and think about solutions to problems.  Your value to your company will grow immeasurably.  Keep your eyes open and keep offering those suggestions.  Who knows?  Maybe the next one will be the magic one!  Buy that idea and I’ll SEE YOU AT THE TOP!

Zig Ziglar was known as America’s Motivator.  He authored 33 books and produced numerous training programs.  He will be remembered as a man who lived out his faith daily.

Essential Presentation Skills

Essential Presentation Skills – April 14-15 | Ziglar

 Whether you are in sales, service, support, management, leadership or administration, your ability to present your ideas determines your success. Learn how to present your ideas in a persuasive manner using the 12 vital skill areas of an effective communicator.

Let’s get serious about your communication skills…

Whether you are in sales, service, support, management, leadership or administration, your ability to present your ideas determines your success…

Remember, how you present yourself and your ideas can mean the difference between making or missing a sale, having a plan denied or accepted, being a leader or just being a “follower.”  We’ve all seen a fair idea win over a great idea simply because of how it was presented.

Need some help to go from “good” to “great”?

Event Date:
Tuesday, April 14, 2015 – 8:00 am to Wednesday, April 15, 2015 – 5:00pm
Location:
Ziglar Headquarters
5055 West Park Boulevard
Suite 700
Dallas  Texas  75093

United States

Not a Fairy Tale By Zig Ziglar

Not a Fairy Tale

Zig Ziglar - Motivation
Motivation

Most of us remember the story of the goose that laid the golden eggs.  The owner of the goose discovered a golden egg in the goose’s nest.  Each morning there was another, so instead of patiently waiting for the goose to lay those eggs each day, he foolishly killed the goose, thinking he would find himself a mine of golden eggs.  Of course, there were none.  Most of us as small children thought the story was interesting and was apparently designed to teach us a lesson in patience.  Today, as adults, we consider it foolishness personified to believe in a goose that lays golden eggs and that to kill him we’d get all of them at once, but here’s a story about a man who did exactly that:

Steve Brown tells the story on “Key Life,” his daily radio program.  A young man from Korea told Steve about a movie theater manager in Korea whose theater was showing “The Sound Of Music” to a packed house for every showing.  Because it was a popular movie and many people were coming to see it, he wanted to find a way for more people to see it so he could make more money.  He decided to shorten the movie so he could show it more times, so he took out all of the music.

He took the heart out of the movie and I don’t think I need to tell you what happened to the crowds.   The owner had completely missed the point and had taken out the part of the movie which everybody wanted to hear.  When greed enters the picture, bad things happen, sometimes quickly, but virtually always in the long run.  Those movie-goers wanted to see a good movie with great music.  When they did not get the music they wanted, they stopped giving the theater manager what he wanted – the profit he would have made had he continued to deliver value.  Always deliver value and I’ll SEE YOU AT THE TOP!

Zig Ziglar is known as America’s Motivator.  He authored 33 books and produced numerous training programs.  He will be remembered as a man who lived out his faith daily.